Our Promise



Rest assured, when you book your holiday with Riviera Travel, you can do so with complete confidence

  • Your money is safe and secure no matter what – at all times, no matter what, your money is 100% protected by ABTA and ATOL. You’ll find the proof here: https://www.abta.com/tips-and-advice/is-my-holiday-protected.
  • Amend new bookings for free up to 45 days before travel* - Book a holiday with us by 30 June 2021 and you can enjoy the flexibility to change your booking before travel, with no fees and no questions asked. You can change your booking up to 45 days before departure for 2021 holidays. New bookings for 2022 can be changed for free up until 30 September 2021. Full terms and conditions can be viewed here.
  • COVID-19 Cancellation Protection as standard  – if for whatever reason, you’re not able to travel as a consequence of the pandemic, you can transfer your holiday to a later date completely free of charge. Some terms and conditions apply and you can find them here.
  • COVID-19 Curtailment Protection as standard  – if you have to cut your holiday short as a direct consequence of the pandemic and your insurance provider doesn’t cover you, we’ll automatically compensate you for the proportion of your holiday that you’ve missed out on.
  • Best price promise -  if the price of your holiday is reduced after you book, we’ll automatically reduce the cost for you too. There’s no benefit for booking late, but by booking early, you can secure your preferred dates and options.
  • Happy in every sense or your money back – if you’re not happy or comfortable in your new surroundings by Day Two, we’ll bring you home at no extra charge and offer you a full refund.